Professional Trailer Hitch Installation Experts

Information We Collect

We collect information you provide directly to us, such as when you request a quote, schedule service, or contact us. This may include your name, email address, phone number, vehicle information, and service preferences.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and promotional offers.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or call +1 (555) 847-2639.

Last updated: December 2024

Service Agreement

By using our services, you agree to these terms and conditions. Our services include trailer hitch installation, wiring, brake controllers, and related automotive services.

Warranty Terms

We provide a lifetime warranty on hitch installations covering parts and labor. Warranty does not cover normal wear, misuse, or damage from accidents. Warranty is non-transferable and applies only to the original customer.

Payment Terms

Payment is due upon completion of services. We accept cash, check, and major credit cards. Returned check fees apply. Financing options may be available for qualified customers.

Limitation of Liability

Our liability is limited to the cost of services provided. We are not responsible for consequential damages, lost profits, or indirect damages arising from our services.

Customer Responsibilities

Customers must provide accurate vehicle information and disclose any modifications. Customers are responsible for understanding towing capacity limits and proper use of equipment.

Dispute Resolution

Any disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Last updated: December 2024

What Are Cookies

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better browsing experience and allow certain features to function properly.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function and cannot be switched off. They are usually set in response to actions you take such as setting privacy preferences or filling in forms.

Performance Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Functionality Cookies

These cookies enable the website to provide enhanced functionality and personalization based on your interactions.

Managing Cookies

You can control and manage cookies through your browser settings. Please note that removing or blocking cookies may impact your user experience and some features may not function properly.

Third-Party Cookies

We may use third-party services that set cookies on your device. These services help us analyze website traffic and improve our services.

Last updated: December 2024

Digital Millennium Copyright Act Notice

The Hitch Pros respects the intellectual property rights of others and expects our users to do the same. We will respond to clear notices of alleged copyright infringement.

Filing a DMCA Notice

If you believe that content on our website infringes your copyright, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing
• Your contact information including address, telephone number, and email
• A statement of good faith belief that the use is not authorized
• A statement that the information is accurate and you are authorized to act on behalf of the copyright owner

Designated Agent

DMCA notices should be sent to:
The Hitch Pros
DMCA Agent
2847 Industrial Boulevard
Phoenix, AZ 85034
Email: [email protected]

Counter-Notification

If you believe your content was removed in error, you may file a counter-notification with our designated agent.

Last updated: December 2024

Your Rights Under GDPR

If you are a resident of the European Union, you have the following rights regarding your personal data:

Right to Access

You have the right to request copies of your personal data that we hold.

Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data.

Right to Erasure

You have the right to request deletion of your personal data under certain circumstances.

Right to Restrict Processing

You have the right to request restriction of processing your personal data under certain circumstances.

Right to Data Portability

You have the right to request transfer of your personal data to another organization or directly to you.

Right to Object

You have the right to object to processing of your personal data under certain circumstances.

Legal Basis for Processing

We process your personal data based on legitimate interests, contract performance, legal obligations, or your consent.

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law.

Exercising Your Rights

To exercise any of these rights, please contact us at [email protected] or call +1 (555) 847-2639.

Last updated: December 2024